A Kaizen Event is a facilitated event which utilises an organisation’s in-house expertise in a very focused manner to aggressively work a specific problem or process, delivering results in a fast and sustainable manner.
A VSM is a process which harnesses the knowledge of the team, the in-house process experts, to create an agreed picture of the process and the wastes and challenges that exist within it. Importantly, it also allows in a controlled, but engaging way, the opportunity for people to identify potential solutions to the issues identified.
A Project Charter is a concise single page document used to frame and define an improvement opportunity. It describes and gives context to a specific problem impacting performance, and sets SMART objectives to improve the performance.
Scrum is a framework for effective team collaboration, developed to be used on complex adaptive products, its often described as agile project management.
Kan-Ban is Japanese word that literally means ‘signal card.’ Initially created for manufacturing, it is a means of giving accurate production information to an upstream process. Workers at each step of the process are not allowed to do work unless signalled by a kanban from a downstream step.
Line balancing concerns the redistribution of operators and/or machines to meet the customer driven Takt Time.