Meet the Team

“Practical Business Improvements with Gary as Managing Director has and continues to be a key strategic partner with the Duha Center of Excellence for over 10 years. As partners, Gary and his team are instrumental in the development of new innovative tools, techniques and training strategies in collaboration with our team which continues to add value for more than 140 businesses, serving all industries”

“Having worked with PBI over the last year I couldn’t recommend them highly enough, particularly around their honesty, passion and focus around problem solving, leadership coaching and ability to deliver bottom line results., The approach taken by Gary and his team is that of curiosity, drive and commitment to find practical and deliverable business solutions. Another key strength is around the range of tools and techniques PBI can apply which allows a blended approach to problem solving from Lean through to Scrum which is a real enabler”

“I have worked with PBI, and it’s founders, for over 7 years and find their simple, well thought out approach to practically put in place the tools, habits and focus around CI to be highly effective, measurable, scalable and sustainable. Many years of collective knowledge has been packaged in such a way that it is easily digestible and structured logically when executing.”

“I have personally worked with PBI coaches within BP on 3 distinct occasions over the last 7ears, and can personally testify to their effectiveness, professionalism, value delivery, and capability build…PBI are an incredibly experienced company, they bring true professionalism and cohesion among their coaches, they challenge the status quo to really get leadership and teams thinking about how they can work differently, and most importantly they build capability to ensure that the changes are sustainable”

“The thing that really stands out about PBI is the ability of the coaches to focus on and derive value. The key thing is the connection of lean/agile tools to value such that the organisation is steadily amassing cost reductions, time saved, production improvements. From working with many coaches over many change projects, PBI are distinctive in this area”

“It is amazing how the coaches at PBI settle within the organisation, roll up their sleeves and join the company in tackling challenges and hurdles at every level of seniority and in any part of the business. Having worked with PBI for a few months now, I am impressed by the pace at which we have identified our areas of improvement, delivered a transformation & digitalisation roadmap and how quickly we have deployed effective communication techniques, unleashing effectiveness and efficiency for a variety of different teams. Speed of execution and discipline have characterised these months, together with a good sense of humour, helping overcoming resistance to change. I could not recommend the team at PBI more highly”